Chatbot vs Conversational AI: Differences Explained
What is conversational AI? Use Cases, examples, and benefits AI can handle FAQs and easy-to-resolve tasks, which frees up time for every team member to focus on higher-level, complex issues—without leaving users waiting on hold. Before joining Hootsuite in 2022, Alanna worked as a Content Marketing Manager at Vidyard, where she specialized in writing content […]
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